FAQ

Where is Kiss Beauty based?

Kiss Beauty is located in New York City.

How can I cancel my order?

If you ordered within the past 24 hours and changed your mind, we offer hassle-free cancellations. Just email us at support@kissbeauty.co or call 888-885-2053, and we will refund you as long as the order has not been shipped out.

If you ordered more than 24 hours ago, the order will have been processed and we cannot offer an immediate refund. However, once you receive your order, you have up to 30 days to contact us for a refund.

How does shipping / tracking work?

Once your order is processed and shipped, we will send a shipping confirmation email. This can take 2-3 business days. Once your order is shipped, you can expect your order to arrive between 5-8 business days.

If you did not get an email with your tracking number, please send us a message at support@kissbeauty.co.

Still need help?

If the FAQ is unable to answer your questions, please email us at support@kissbeauty.co or call 888-885-2053